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My Cargo
Book
Track your shipment
Schedule
Loadability
Smart Hub
E-Commerce Hub
Pharmaceuticals and Health Care
Contemporary Freight Hub
Live Animals
Perishables
Dangerous Goods & Vulnerables
Valuables
Charter
Advanced Logistics Solutions
Trans-shipment
Multi-modal
Project Logistics
Network
Destinations
Route Map
Interline
About Us
Vision and Mission
GCEO Message
History
Facility and Fleets
Facility
Our Fleet
Media & Awards
Why We Are Preferred
Accreditation and Awards
Press Releases
Customer Care
Contact us
Worldwide Offices
Terminal Charges Calculator
Help
Claims
Condition of Carriage
Customer Satisfaction Survey
Frequently Asked Questions
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Customer Satisfaction Survey
Ethiopian Customer Survey Questionnaire
Dear Esteemed Customer,
Ethiopian Cargo & Logistics Services would like to serve you with excellence and your feedback towards our service will be of a great input to make it even more flawless. Therefore, please take few minutes of your valued time to complete this questionnaire.
Thank you for your feedback. We really appreciate your time.
Salutation *
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Full name *
Email *
How satisfied were you with the promptness & efficiency of the telephone/e-mail/counter service? *
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Very dissatisfied
NA
How satisfied were you with the flight schedule and capacity preference availability? *
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
NA
How do you evaluate shipment acceptance efficiency? *
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
NA
How satisfied were you with the cargo uplifting as per the booking (flown as booked)? *
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
NA
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